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Rachael Adams is the Senior Ophthalmic Technician and trainer with Launceston Eye Institute and has been working within the ophthalmic industry since 1998. Rachael has completed the 'Ophthalmic Medical Assisting' study course** and she works in all areas of the clinic, screening, photography and taking patients health records as well as being one of the technicians involved with the fluorescein angiograms. Rachael also organises the biometries for the intraocular lens calculations for cataracts and she has had the opportunity to attend many conferences and seminars travelling as far as the United States to learn the most up to date information to bring back to the Launceston Eye Institute. Rachael is one of two 'Rachael's within the practice and is commonly known as the 'go to' girl for all those unusual queries. She is a keen hockey player and enjoys spending time with her husband and two daughters.

Linda Aikman joined the Launceston Eye Institute team in January 2015 in a Reception and Ophthalmic technician role. Linda usually works at our Ulverstone rooms having everything organised for the staff and consultants that travel from Launceston to the Ulverstone rooms. Linda is due to commence her 'Ophthalmic Medical Assisting' study course** in the coming months. Linda’s previous work experience has been in retail and she enjoys the contact she has with our patients. She has lived in Devonport all her life and is married with two teenage children she loves watching them play sport (Netball and Cricket) and has been a Committee member of the Devon Netball Association for 3 years.

Gaylene Cooper was one of the founding team members in 2008 and has two roles at the Launceston Eye Institute. Firstly as the finance manager, responsible for payroll and accounts as well as taking care of the finances for Tasmanian Eye Institute; the research branch of the Launceston Eye Institute. Her other role is as Dr Vote's personal assistant. This involves managing Dr Vote's schedule outside of the patients' bookings as well as coordinating any maintenance that may be required within the building. Gaylene has come from a background as an accounts manager with an MYOB certification and has been in the industry for many years. She is married with a son and daughter and they love to travel overseas, having been to Ethiopia numerous times as well as celebrating special family birthdays in Paris, London and Italy with her family.

Stacey Elkin comes from an Aged Care and Customer Service background, and commenced work with us in 2015. She resides in Devonport, and works at both the Launceston and Ulverstone Clinics. Stacey has learned dual roles, and you will find her either on the Reception desk, or working as an Ophthalmic Technician. She loves to spend time with her husband and two young children. Spending time with them is one of her favourite things to do.


Rachael Groves is the Senior Administrator at the Launceston Eye Institute with a Diploma in Business Administration. She has worked in the ophthalmic industry since 2005, however not new to the industry as for the ten years prior she worked as an optical assistant with a local optometrist. Rachael was one of the founding team members at the Launceston Eye Institute when it opened in March 2008. With a wide range of duties including account receipting, phone bookings and queries as well as organising all new patient letters and costing's. Rachael, on occasion, will also assist the ophthalmologists during the Lucentis therapy injections and is also responsible for organising the injections bookings for the AMD clinics. Rachael is one of two Rachael's in the building and is affectionately known as 'Grover', she is a local girl who enjoys her netball and will always finds the time to have a bit of a chat.


Shannen Harris has recently joined the team at Launceston eye and is working with us as an Ophthalmic Technician and Receptionist. Shannen will be undertaking the Ophthalmic Medical Assisting course in the near future to further consolidate her technical knowledge. Shannen is passionate about her work and loves meeting new people as well as getting to know our patients. She is married with a hope of one day having her own children but for now she loves spending time with her husband and her little dog.


Angela Knies has been in the ophthalmic industry since 2002. She has also completed the Ophthalmic Medical Assisting study course* and Angela rotates between administration and technician duties throughout her week. Previous to entering into an ophthalmic career, Angela worked as a local pharmacy assistant for many years. Angela joined the Launceston Eye Institute in late 2008 when two ophthalmology practices amalgamated. She is the 'quiet achiever' of the practice and has great repour with the patients, taking that bit of extra time for there individual needs. Angela and her partner have a young son and enjoy camping and fishing together during the summer months.


Eliza Maxfield joined Launceston Eye Institute in early 2009. She has completed the 'Ophthalmic Medical Assisting' study course** and is very efficient at her tasks at hand. Eliza works in all areas of the clinic including screening patients and photography as well as being one of the technicians involved with the fluorescein angiograms and is involved in the clinical trials. Eliza also works in our administration area organising biometries for the intraocular lens calculations for cataracts, you will also see her working on reception at times. Outside of work Eliza is a keen netballer. She also enjoys baking, renovating her house and spending time with family and friends.


Pam Preece has been in the ophthalmic industry since 1998 and she comes from a background in payroll, accounting and reception. Pam joined the expanding team at the Launceston Eye Institute in 2010 and has brought with her an extensive knowledge of efficiency in a busy practice. Pam spends her days answering patient enquiries over the phone or face to face, booking patients in for appointments and receipting accounts after patient visits with the ophthalmologist. Pam is married with two children and enjoys many weekends at Lake Barrington watching her daughter row.


Kristie Richards has completed the 'Ophthalmic Medical Assisting' study course** and her main role at the practice is organising theatre bookings for patient operations. Kristie spends time with patients arranging all details and costing's along with answering any questions they may have regarding their surgery. She is also one of the technicians that screen patients prior to them seeing the ophthalmologist as well as being one of the fluorescein angiogram technicians. Kristie is well organised in her role and has previously obtained a Certificate III in Business Administration Traineeship as well as completing a 'Laser Concepts in Health Care' course. Kristie loves to cook and is the resident 'Master Chef' of the practice and also enjoys spending time with her husband and family.


Jennie Rossetto is the practice manager at the Launceston Eye Institute and has over 30 year's experience working with local ophthalmologists. Jennie has a Diploma in Business Management and experience in all areas of the ophthalmic practice. She was a key member in the set-up of the Launceston Eye Institute in early 2008 and co-ordinates the Tasmanian Eye Institute research projects; the not-for-profit research branch of the Launceston Eye Institute. She is very passionate about her work and spends many hours keeping everything running like clockwork and ensuring the doctors are where they should be. She is an avid runner and has just completed her first half marathon. She also assists her husband with the family business and in her spare time enjoys reading a good book. Jennie is married with two adult sons; the older of the two is abroad studying in the United States on a sporting scholarship and the younger son successfully working in the retail industry. Jennie recently travelled over to the US with her husband and son to celebrate special family milestones together as well as spending time with her eldest son.


Caitlan Streefland only recently joined the Launceston Eye Institute as part of our reception and Administration team in August 2014. Cate has over 5 years in customer service & brings a warm and welcoming smile to the practice. Cate is married and enjoys weekends spent with her husband and friends. Cate is also a keen cricketer and loves travelling.


Sophie White would be known to many of patients from the kiosk at the Thistle Street Medical centre. She has recently changed her role and is now working as an assistant with our practice and accounts managers. Sophie’s background has been within the hospitality area and has an advanced diploma in Hospitality and Business management. Sophie is currently studying and will complete a degree in Bachelor of Business with a Major in Human Resource Management with a Minor in Marketing in the next 18 months. Outside of work Sophie likes to play netball, enjoys cooking and catching up with friends.


* The Ophthalmic Medical Assisting (OMA) study course is 6 month study component and open book exam, accredited with the American Academy of Ophthalmology and is coordinated in conjunction with JCAHPO - www.jcahpo.org.


Natalie Daley is a registered nurse at the Launceston Eye Institute. She works two days a week assisting the doctors with minor surgical procedures as well as assisting with fluorescein angiogram and research patients. Natalie obtained her Bachelor of Nursing in 2001 and Graduate Diploma in Midwifery in 2004. She also works at the QVMU. She has 3 young boys and loves learning about all things related to food and nutrition.

Clare Edwards, RN, BSc (Hons), DipHE, is a Registered Nurse who joined our team in November 2013. Clare works with us one day a week assisting with Fluorescein Angiograms and minor procedures. Clare has been an RN for over 20 years, and has worked in rural, remote and hospital settings. She loves her work, enjoys a joke, has a ready smile and a listening ear.

Sarah Fielding is a Registered Nurse who works in our Ulverstone Clinic. She assists with intravitreal injections, as well as cannulating for our fluorescein angiography sessions. Sarah commenced working with us in 2015, and enjoys working a day per week as she has a young daughter at home. She graduated from UTAS in 2007 and has previously worked over several areas including surgical, paediatric, and renal dialysis. In her spare time, Sarah enjoys spending time with her family, cooking and travelling.



Penny Allen joined Tasmanian Eye Institute in 2011 and has taken a part-time research position within the practice. Penny comes from a health research background, has a PhD in epidemiology from University College London, and has been employed on a range of projects in both Australian and UK universities.



Rick Fontyn is the Marketing & Fundraising Manager for our not-for-profit organisation, Tasmanian Eye Institute, which focuses on Research, Education and Service. Tasmanian Eye Institute was established in 2008 with the intention of improving the future outcomes of ophthalmic health services in Tasmania.

Rick commenced with Tasmanian Eye Institute in October 2014 and works three days a week.

Previously, Rick has held roles as an Event Director with St Giles and has been involved with many other community and sporting organisations and events through his business interests.

Rick is married with two daughters, away from work he enjoys watching live sporting events, travelling and spending quality time with his family (not in that particular order)!

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Thistle Street Medical Centre
Level 1, 36 Thistle Street West
South Launceston, TAS 7249

4 Eastland Drive
Ulverstone, TAS 7310

phone 03 6344 1377
fax 03 6344 1577

©2015 Launceston Eye Institute